Kaiser Permanente Again Ranks No. 1 in Customer Loyalty in the 2014 Satmetrix Net Promoter® Benchmark Study

OAKLAND, Calif., March 19, 2014 /PRNewswire/ -- Kaiser Permanente received the highest customer loyalty ranking in the health insurance category based on the Satmetrix® 2014 Net Promoter® industry rankings, the company announced today. Kaiser Permanente received a Net... Reported by PR Newswire 10 hours ago.